Return & Refund Policy
Sri Jeyaprabha Jewellers is committed to ensuring customer satisfaction with every purchase made on our website. Our return and exchange process is designed to be as simple and user-friendly as possible.
Return Policy for Defective Items
If you receive a defective product, you may return it. This policy applies to genuine defects, including manufacturing issues, missing stones, or cracks, provided the product is unused. To qualify for a return due to defects:
Note: Sri Jeyaprabha Jewellers reserves the right to determine if the product is genuinely defective. Misuse of this policy may result in legal action, and we maintain comprehensive records of all products shipped.
Return Policy for Customer Dissatisfaction - Limited Duration
If you are not satisfied with your purchase, you may return the product within 15 days of delivery, subject to the following conditions:
Return Shipping
Refund Process
Additional Information
For any further assistance, please contact our customer service team.
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